Heat Networks - Implementing consumer protections consultation
SFHA Summary of Ofgem/DESNZ consultation proposals.
SFHA Summary of Ofgem/DESNZ consultation proposals.
Ofgem and DESNZ are jointly consulting on implementing consumer protections for heat networks in Great Britain. The consultation paper outlines proposals to regulate the heat network sector, aiming to provide consumers with protections similar to those in the gas and electricity markets.
The full consultation paper can be found here.
Key points of the Consumer Protection proposals include:
The consultation closes on 31 January 2025 and the SFHA is keen to hear the views of members (particularly those who operate heat networks) to inform our response.
There are some questions at the end of the briefing - available to the right-hand side of this article - and it would be particularly helpful to understand members’ views on these points.
If you have any thoughts or experiences that you would like to share, please contact Gillian Campbell at gillian@campbellconsulting.scot by 15 January 2025.