Transforming IT Infrastructure: Ore Valley Housing Association's Journey with Lugo
SFHA Associate Lugo IT worked with Ore Valley Housing Association on its IT challenges.
Ore Valley Housing Association faced significant IT challenges due to outdated servers, and limited cloud capabilities. These issues were causing inefficiencies and security risks, prompting the association to seek a reliable IT solution.
Through their long-standing relationship with Steven McGuire, Business Development Consultant at Lugo, Ore Valley Housing Association discovered Lugo's expertise in comprehensive IT support and cyber security solutions. Impressed by Lugo's reputation and tailored approach, they decided to partner with them to overhaul their IT landscape.
Lugo's team conducted a thorough assessment of the association's IT environment, identifying key areas for improvement. They developed a customised plan to upgrade the infrastructure, migrate critical systems to the cloud, and implement robust cybersecurity measures. One of the most significant achievements was modernising the remote access system, which enhanced efficiency and security by eliminating reliance on outdated servers.
The proactive approach to cyber security adopted by Lugo has provided Ore Valley Housing Association with peace of mind. Consistent hardware and software implementation, along with continuous threat monitoring, have significantly reduced the risk of cyber attacks. This has allowed the association's leadership to focus on their core mission without IT security concerns.
In addition to enhanced security, the association has experienced notable business efficiencies. Team members can now resolve many IT issues directly with Lugo's helpdesk, reducing the burden on internal IT resources. The upgraded IT infrastructure is more reliable and scalable, supporting the association's growing operations.
Ore Valley Housing Association has been highly impressed with Lugo's commitment to exceptional service. The responsive and knowledgeable team at Lugo has consistently exceeded expectations, delivering solutions that have transformed the association's IT capabilities.