Technology puts people first at Kingdom Support and Care
A cloud-based software system, designed to enhance Kingdom Support and Care's person-centred approach to service delivery has been implemented.
Fife-based Kingdom Support and Care, a subsidiary of Kingdom Housing Association, has implemented a cloud-based software system, designed to enhance its person-centred approach to service delivery.
Working with software provider Storiicare, Kingdom Support and Care has been able to streamline care management workflows and switch from paper-based recording to digital care management. Digitising workflows is better for the environment, and Storiicare’s platform means frontline key workers are able to spend more time doing activities with the people they support, rather than doing paperwork.
Kristina Ansell, Business Support Team Leader, Kingdom Support and Care, said: “Our key workers are responsible for all documentation concerning the people we support. Storiicare makes recording all the relevant information straightforward. That builds confidence in our staff and gives them more time to deliver first-class person-centred support.”
Kingdom Support and Care is also piloting the Storii Family App, an online portal that allows friends and family real time access to their loved one’s information, keeping them up to date and engaged in the day-to-day support being received. Photographs, videos, podcasts and playlists can also be shared to the service via the app.
Kingdom Support and Care’s Executive Director Norah Smith said: “The Storii Family App keeps families connected, no matter where they are in the world. Users can add life story content, sign up to attend events, message staff and check updates. It’s a great tool for helping our staff get to know the people they support better through life stories and has proved very popular in our pilot project.”
Ms Smith added: “At Kingdom Support and Care, we believe that great support leads to great lives, and we are always looking for ways to maximise the time we can spend helping the people we support to live lives as full as possible and to be part of their local community.”
Kingdom Support and Care provides high-quality, personalised support and care to over 300 individuals, from across Fife and Falkirk, helping them to live independent lives in their own homes.