Support during the energy crisis
We will continue to update this over the coming weeks and months in line with any further announcements from government.
Following last week’s announcement of the increase to the energy price cap, SFHA has compiled a list of resources to help social landlords and their tenants keep up to date with the available support. We will continue to update this over the coming weeks and months in line with any further announcements from government.
We would also advise any SFHA members who are not yet a member of the Energy and Net Zero Forum to sign up to the mailing list and Microsoft Teams Channel. Click here to join.
Energy domestic consumer advice for Autumn/Winter 2022
The Department for Business, Energy and Industrial Strategy (BEIS), Citizens Advice, Energy UK and Ofgem, the energy regulator, have prepared a guide all the support available to consumers and a list of common queries. This is intended for front-line advisers to help them to answer questions, give the right advice and signpost people to where they can get help.
A specific guide for domestic customers Scotland has been published although please check the main webpage to ensure the latest version is being accessed: www.ofgem.gov.uk/publications/energy-domestic-consumer-advice-autumn-winter-2022
This includes contact details for national agencies such as Home Energy Scotland, Citizens Advice Scotland and Advice Direct Scotland.
Free, practical advice and information on energy-related matters for the citizens of Scotland can also be found at https://energyadvice.scot/.
Changeworks and Warmworks
SFHA has renewed its strategic partnership with Changeworks and Warmworks in order to provide members with increased expertise and support on improving energy efficiency and tackling fuel poverty. You can find out more about the partnership here or use contact form to submit a direct enquiry to discuss what support can be provided.
Utility Aid
Utility Aid Utility Aid is the UK’s largest energy broker for the not-for-profit sector, covering procurement, bureau services, full account management, historical audits, and carbon reporting & net zero planning. If you are concerned about your energy costs rising this winter, please get in touch for a free Energy Audit and receive help and advice with your organisation's procurement needs.
Contact: Emily Berry, Partnership Manager, eberry@utility-aid.com or call our customer care team – 0808 178 8170
Energy Action Scotland
Energy Action Scotland (EAS) campaigns for an end to fuel poverty in Scotland and seeks to develop and promote effective solutions to the problem of cold, damp and expensive to heat homes. EAS provides a range of training courses in energy-related topics in addition to the Advisor’s Toolkit and further advice for households.