Breadcrumb Home News SPSO Consults On Complaints Handling Principles SPSO consults on complaints handling principles Posted Thursday 16th January by Admin User The Scottish Public Services Ombusman seeks views.
The SPSO is seeking views on an update to its 7 Complaints Handling Principles by Friday 31 January. More details are available on the SPSO website via the link below. Update to SPSO Statement of Complaints Handling Principles | SPSO If you would like to feed into an SFHA response to the consultation, please contact Alan Stokes, Policy Lead.