Sandra McLeod to retire from River Clyde Homes

Sandra McLeod will be retiring from her post as Executive Director, Customer Experience at River Clyde Homes Group at the end of July. She joined the Inverclyde based housing association in January 2014, and her career in housing has spanned almost 40 years.

Sandra McLeod said: “When I came to Inverclyde, there were some elements that reminded of where I grew up in Argyll, River Clyde Homes was still a relatively young organisation when I joined and was ready for a refresh of its services following stock transfer. Despite the great work that had been done, in many respects, when I joined, it felt a little old fashioned in terms of its service provision. But the staff were, and still are, great and everyone was up for change.

 “There is a strong sense of community here and the staff really care. They’re always prepared to go ‘above and beyond’ and I’m so proud of them. The transformation in services has been phenomenal.”

She plans to take a break when she leaves RCH and reflect on what she might do next.

Ms McLeod continued: “I plan to do some travelling with my husband, Kenny, and take it easy for a while. But I know what I’m like – I’ll be looking for something to fill the time.”

Paying tribute to Sandra, Richard Turnock thanked her for her vision and contribution to creating a more cohesive and customer focused service.

He said: “Sandra’s contribution to the development of RCH Group has been tremendous. Under her leadership, her directorate has transformed the quality of services to our customers. I know that she is highly regarded by her staff and the wider housing sector. I am glad to say that she leaves on a high note, with the recent confirmation of our Customer Service Excellence accreditation. She has been a wonderful colleague and has had an impact on all of us – she will be sorely missed. I wish her every success and a long and healthy retirement.”