Pocket guide for supporting the move to universal credit

Posted Wednesday 4th December by Admin User

A new pocket guide is now available to help organisations support individuals transitioning to Universal Credit (UC).

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A new pocket guide is now available to help organisations support individuals transitioning to Universal Credit (UC). Designed for non-specialist staff and volunteers, it provides essential information to answer basic questions and signpost further support.

Key Details in the Guide

  1. Action Required: Claimants must respond to their Migration Notice to avoid losing their current benefits.
  2. Deadline Compliance: Applying for UC by the deadline protects income levels.
  3. Support Options: Highlights available resources, including helplines, local Jobcentre support, and Citizens Advice’s Help to Claim service.
  4. Documents Checklist: Outlines key documents claimants need, such as bank details, rent information, and earnings.

You can download the pocket guide here.