Move to UC Stakeholder Campaign Toolkit

From April 2024, DWP is writing to people receiving certain legacy benefits to notify of when they need to move to Universal Credit.

Communications aim to explain what is happening in an accessible and compassionate way, to help reassure those who may be worried about moving to Universal Credit.

The Department of Work and Pensions has developed a toolkit to help you answer these questions, which can be downloaded here: Move to Universal Credit Toolkit.

This is designed to raise awareness of the changes and to point people to further support.

The products range from social posts, website images and posters to text you can use in your own communications.